Terms and Conditions
These terms and conditions govern all services provided by Quartz Empire Fire & Security Ltd. By engaging with our services, you agree to the following terms.
1. Scope of Services
We provide professional fire alarm, security, and emergency lighting systems design, installation, maintenance, and monitoring services across Kent, London, and the South East of England.
2. Professional Standards
All work is performed by qualified and accredited engineers. We adhere to British Standards (BS) and SSAIB regulations for fire safety and security systems.
3. Pricing and Quotes
Our pricing is transparent and based on a forensic site survey. Quotes are valid for 30 days from the date of issue and may be subject to minor variations due to material costs.
4. Maintenance and Support
Preventative maintenance is a legal requirement under the Regulatory Reform (Fire Safety) Order 2005. We recommend servicing fire protection equipment at least twice per year.
5. Liability and Insurance
We are fully insured and indemnified for our work. However, we are not liable for any indirect or consequential damages arising from the use of our services.
6. General Terms
By using our services, you agree to the terms outlined in this document. We reserve the right to modify these terms at any time, and any changes will be communicated to you.